Plans & billing
Vacarme's brain (chat, agent, writing, vision) runs on your AI: your API key, or Vacarme credits as a fallback. See Connect your AI. Vacarme credits cover the rest: web search and the Studio (images, videos).
The plans
Monthly credits reset every month: no rollover from one month to the next.
What each action costs
Everything else (chat, agent, writing, vision) goes through your AI and consumes no Vacarme credits.
Credit packs
Need more? One-time packs, no subscription:
- €5 = 500 credits
- €12 = 1500 credits
- €25 = 3500 credits
Packs are valid 365 days. They are consumed after your monthly balance: as long as your monthly credits aren't used up, your packs don't move.
I was a subscriber: what changes?
Changing plan
From the app's subscription screen, or from your account on vacarme.ai, you reach the secure customer portal, hosted by Stripe. Everything is self-service:
Payment and VAT
Displayed prices include tax: what you see is what you pay. The invoice breaks down the pre-tax amount and the VAT applied for your country.
If you are an EU business outside France, you can enter your VAT number at checkout: the reverse charge is then applied automatically.
If a payment fails (expired card, limit reached), access is not cut off immediately: several attempts are made over a few days, and you get an email to update your card.